| PJSC Khimprom Novocheboksarsk

CUSTOMER SATISFACTION QUESTIONNAIRE

Trichlorosilane

Dear partners, PJSC Khimprom is working to maintain and improve the quality of the products provided and stable and long-term relationships with the client.

In order to improve the quality of our products, the manufacturing process and the customer service mechanism, please fill in this questionnaire by answering the questions below.

Company name*

Full name*

Job title*

Contact number*

Please rate your satisfaction with our product on a 5-point scale.

If you give a score from 1 to 3, please provide your comments, suggestions, and recommendations for improving performance so that we may develop measures

Quality of product*

Quality of containers/packing*

Safety during transportation*

Stability of quality indicators*

Promptness of signing a contract/specifications*

Compliance with delivery deadlines*

Punctuality of execution of necessary documents*

Compliance with contractual obligations*

Product price*

Terms of payment*

Staff competence*

Are there any plans to increase/decrease the product purchases in 2024 compared to 2023? If there are plans to increase/decrease the volume of purchases, please indicate the amount and the reason for the change.

Your opinion about the quality of product manufactured by PJSC Khimprom as compared with a similar product from other manufacturers. Please specify the differences, if any.

What would increase your purchases of products manufactured by PJSC Khimprom?

Your suggestions for improvement.

Yes I have read the Personal Data Processing Policy of PJSC Khimprom and agree to the processing of personal data*

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Thank you for your cooperation!!!

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CUSTOMER SATISFACTION QUESTIONNAIRE

Please rate your satisfaction with our product on a 5-point scale.

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