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CUSTOMER SATISFACTION QUESTIONNAIRE

Diphenylguanidine granulated

Dear partners, PJSC Khimprom is working to maintain and improve the quality of the products provided and stable and long-term relationships with the client.

In order to improve the quality of our products, the manufacturing process and the customer service mechanism, please fill in this questionnaire by answering the questions below.
Company name*
Company activity profile*



Description of production*
Full name*
Job title*
Contact number*

Please rate your satisfaction with our product on a 5-point scale.

If you give a score from 1 to 3, please provide your comments, suggestions, and recommendations for improving performance so that we may develop measures

Quality of product*




Quality of containers/packing*




Safety during transportation*




Stability of quality indicators*




Promptness of signing a contract/specifications*




Compliance with delivery deadlines*




Punctuality of execution of necessary documents*




Compliance with contractual obligations*




Product price*




Terms of payment*




Staff competence*




The names of products manufactured using the products of PJSC Khimprom.
The share of products produced using the products of PJSC Khimprom from the total volume in 2023 was (in percent)
Period of using the products of PJSC Khimprom


Your opinion about the quality of Diphenylguanidine produced by PJSC Khimprom as compared with a similar product from other manufacturers. Please specify the differences, if any.
Do you consider switching to an alternative product to N-Diphenylguanidine?
What are the criteria and reasons for switching to an alternative product?
Are you satisfied with the shipping and transportation conditions?
Your suggestions for improvement.
  I have read the Personal Data Processing Policy of PJSC Khimprom and agree to the processing of personal data*

* - required fields

 
Thank you for your cooperation!!!
Export Manager
+7(8352) 73 57 83 E-mail: a.muraveva@himprom.com
Presentation of PJSC "Khimprom" Download (PPT, 6.86mb)

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